Nana Stephanie Akosua Chosen Kusi-Aboadum

Founder & Chief Executive Strategist | Executive Keynote Speaker | U.S. Air Force (Ret.)

Atlanta, US.

About

Forensic business turnaround strategist, international keynote speaker, and U.S. Air Force veteran with over 20 years of cross-sector mastery spanning financial services, corporate operations, and organizational development. Trusted advisor to Fortune 500 executives, boards, and global institutions, renowned for architecting high-impact governance systems, uncovering root-cause operational risks, and cultivating leaders who command rooms with authentic authority rather than performative presence.

Work

The Chosen Luxe Group

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Founder & Chief Executive Strategist

Atlanta, Georgia, US

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Summary

Directs a premier management consulting practice operating across the United States and Ghana, delivering organizational turnaround, governance design, and high-trust leadership strategy for enterprises and C-suite leaders.

Highlights

Developed and deployed proprietary Forensic Diagnostic and Chosen Diagnostic methodologies, identifying hidden structural, accountability, and execution bottlenecks to accelerate client operational velocity by over 30%.

Directed international cross-sector advisory portfolios encompassing corporate business transformation, institutional governance, luxury service strategy, and government procurement readiness.

Authored and commercialized high-demand executive frameworks including Command the Room Without Performance, Governed Authority, and My Life Is My Business for global corporate audiences.

Advised multinational founders and executive boards across the U.S. and West Africa on organizational alignment, capacity expansion, and high-stakes stakeholder positioning.

Chosen Luxe Financial

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Independent Insurance Broker & Financial Risk Strategist

Atlanta, Georgia, US

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Summary

Advised commercial and high-net-worth clients on comprehensive wealth protection, enterprise risk mitigation, and capital security structures.

Highlights

Managed end-to-end client relationship pipelines and detailed financial needs analyses, sustaining a 94%+ client retention rate across seven consecutive years.

Structured multi-tier consultative financial protection portfolios for 200+ business owners, safeguarding commercial assets against operational vulnerabilities.

Streamlined underwriting coordination and policy maintenance lifecycles, reducing administrative turnaround times by 25%.

Bank of America / Merrill Lynch

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Relationship & Financial Advisor

Atlanta, Georgia, US

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Summary

Delivered high-touch wealth advisory, portfolio relationship management, and regulatory compliance oversight within tier-one financial institutions.

Highlights

Conducted rigorous financial discovery and strategic asset reviews for institutional and individual accounts, generating double-digit gains in portfolio alignment.

Navigated strict FINRA and SEC regulatory frameworks with zero compliance infractions, preserving client trust in high-stakes environments.

Partnered across banking, investment, and lending business lines to deliver cohesive financial solutions for affluent stakeholders.

TeleTech

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Senior Quality Control Manager

Atlanta, Georgia, US

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Summary

Led enterprise quality assurance operations, service delivery governance, and continuous process optimization across high-volume customer experience channels.

Highlights

Oversaw multi-channel quality auditing and operational standards for 150+ associates, improving overall service compliance benchmarks by 18%.

Engineered root-cause evaluation procedures and performance coaching matrices that decreased recurring operational errors by 22%.

Spearheaded enterprise-level process improvement initiatives, aligning front-line execution with Fortune 500 client contractual SLAs.

CIT Group

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Senior Asset Manager

Atlanta, Georgia, US

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Summary

Administered commercial asset portfolios, governed operational risk workflows, and preserved multi-million-dollar collateral values during volatile financial markets.

Highlights

Directed asset administration, covenant monitoring, and compliance tracking across multi-million-dollar corporate financing portfolios.

Established risk-aware workflow standards that reduced portfolio reporting latency by 20% while elevating documentation accuracy.

Collaborated closely with risk controllers, legal counsel, and corporate borrowers to safeguard institutional capital and mitigate default exposure.

United States Air Force

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Active-Duty Service Member (Retired Veteran)

Osan, Gyeonggi-do, Korea (Republic of)

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Summary

Maintained operational defense readiness, cross-cultural leadership, and mission-critical communications within forward-deployed Air Force environments.

Highlights

Completed international mission assignments at Osan Air Base, Republic of Korea, maintaining rapid-response operational effectiveness under high-pressure conditions.

Created, developed, and delivered the Pain in My Praise original leadership curriculum to military audiences exceeding 300 service members.

Awarded military retirement credentials honoring five years of disciplined service, cross-functional logistics coordination, and honorable active duty.

Education

University of Phoenix

Phoenix, Arizona, United States of America
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Master of Business Administration (M.B.A.) Business Administration Grade:

Courses

Executive Leadership

Strategic Management

Financial Analysis

Organizational Governance

Jacksonville University

Jacksonville, Florida, United States of America
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Bachelor of Arts (B.A.) Communications Grade:

Courses

Strategic Communications

Persuasion & Rhetoric

Public Relations

Media Analysis

Jacksonville University

Jacksonville, Florida, United States of America
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Associate of Arts (A.A.) General Studies Grade:

Courses

Interpersonal Communications

Business Fundamentals

Publications

Command the Room Without Performance Leadership Framework

EIN Presswire & The Chosen Luxe Group

Flagship intellectual property, executive guide, and framework focusing on authentic presence, communicative authority, and eliminating performative posturing in high-stakes corporate leadership.

Executive Thought Leadership Framework Launch Announcement

EIN Presswire

Corporate release announcing proprietary forensic organizational diagnostic approaches and executive advisory programs.

Singles Column: Faith, Identity, and Personal Governance

On Fire Magazine

Regular feature column addressing personal accountability, emotional resilience, strategic mindset, and purpose-driven leadership.

Languages

English

Certificates

Project Management Professional Development

Professional Development Program

Customer Relationship Management (CRM) & Data Analytics

Executive Systems Training

Digital Marketing Strategy

Professional Development Program

Skills

Executive Strategy & Turnaround

Forensic Organizational Diagnostics, Business Transformation, Corporate Governance, Operational Risk Management, Capacity Alignment, Turnaround Architecture.

Keynote Speaking & Executive Presence

C-Suite Advisory, High-Stakes Keynotes, Executive Communication, Command the Room Without Performance, Panel Moderation, Leadership Retreat Facilitation.

Financial Services & Asset Management

Portfolio Administration, Risk Controls, Wealth Preservation Advisory, Regulatory Compliance, Contract Procurement Positioning.

Global Operations & Program Leadership

International Market Expansion (U.S. & Ghana), Military-Informed Execution, Quality Assurance Oversight, Cross-Cultural Team Leadership, Stakeholder Engagement.

Interests

Global Thought Leadership

TED/TEDx Program Design, West African Economic Development, Executive Wellness.

Equestrian & Culture

Atlanta Black Polo, High-Performance Sport, Creative Media Production.

Projects

Command the Room Without Performance Executive Series

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Summary

Signature keynote, executive retreat, and strategic briefing curriculum crafted for C-suite leaders and enterprise teams seeking authentic authority.

The Chosen Diagnostic and Forensic Assessment Suite

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Summary

Proprietary organizational audit tool deployed to evaluate cultural, structural, and financial efficiency within expanding enterprises.

Keynote Engagement: Entrepreneur Mentor Speaker Panel

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Summary

Featured mainstage panelist and executive mentor addressing an audience of 1,000+ emerging enterprise founders and executives.

Keynote Engagement: Church of God in Christ National Conference

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Summary

Selected mainstage speaker addressing an audience of 500+ leaders on high-impact communications and governance.